9.6.2.2 Lab – Research Laptop Problems Answers

Last Updated on December 6, 2018 by Admin

9.6.2.2 Lab – Research Laptop Problems Answers

Lab – Research Laptop Problems (Answers Version)

Laptops often use proprietary parts. To find information about the replacement parts, you may have to research the website of the laptop manufacturer.

Before you begin this lab, you need to know some information about the laptop.

Answers Note: This activity is designed to help the students to find information on laptops. Provide students with the required information so they can work individually or in small groups. To prevent lost lab time, instructors are encouraged to send students to sites that are known by the instructor. Instructors may want to pre-screen websites to reflect equipment that is present on campus.

Your instructor will provide you with the following information:

Laptop manufacturer: ________________________________________________________________

Laptop model number:_______________________________________________________________

Amount of RAM:______________________________________________________________________

Size of the hard drive:_________________________________________________________________

Use the Internet to locate the website for the laptop manufacturer. What is the URL for the website?

_______________________________________________________________________________________

Answer will depend on the laptop manufacturer provided by the instructor.

Locate the service section of the website and look for links that focus on your laptop. It is common for website to allow you to search by the model number. The list below shows common links that you might find, including FAQs, WIKIs, service notices, white papers and blogs.

List the links you found specific to the laptop and include a brief description of the information in that link.

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

Answer will depend on the laptop manufacturer provided by the instructor.

Briefly describe any service notices you found on the website. A service notice example is a driver update, a hardware issue, or a recall notice for a laptop component.

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

Answer will depend on the laptop manufacturer provided by the instructor.

Open forums may exist for your laptop. Use an Internet search engine to locate any open forums that focus on your laptop by typing in the name and model of the laptop. Briefly describe the websites (other than the manufacturer website) that you located.

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

Answer will depend on the laptop manufacturer provided by the instructor.